Question 1

How can I get in touch with the hosts?

Accepted Answer

Bruce and Denise are available by phone, text and email at all times.  Email us at host@orchardprops.com. Text or call (610) 724-4080.  If you have any question about the property, neighborhood , how to use appliances or aspects of the property, please call us!

Question 2

What are your Booking Conditions?

Accepted Answer

In order to rent French Woods Farmhouse or Lakeside on Lake Naomi, you must be over 25 years old.  You will be required to sign a short-term rental agreement and provide a copy of your drivers license or other state issued ID.

French Woods Bed & Breakfast weekends are only offered to French Woods Festival of the Arts families and guests.  We require your name, phone number, email address and 10% of the fee for your stay to hold your room (this payment is non-refundable). The balance is due 45 days prior to arrival.

Question 3

What is your Cancellation Policy?

Accepted Answer

The cancellation policy varies based upon the platform where you choose to book.  On our own website,(orchardprops.com) we provide a 97% refund for booking cancelled more than 14 days prior to arrival. Within 14 days reservations are non-cancellable unless we are able to replace your booking with another. In that case a $250 fee applies.  For Bed & Breakfast weekends, we require 10% upon booking which is non-refundable.  The balance (due 45 days before check-in), is 100% refundable if we are able to find a replacement for your stay.

Question 4

Are the properties child-friendly?

Accepted Answer

We welcome families of all types at both properties.  Your kids will love swimming, fishing, playing ping pong, and games on the large lawns.  Supervision is required for all water sports and to use the hot tubs.

At Lakeside on lake Naomi, you'll find child safety gates at the top of all staircases and an additional one in the closet if you need it.  There is a pack-and-play and a high chair available.

Question 5

Do I need to bring sheets & towels?

Accepted Answer

Sheets and towels are included with both rentals.  At French Woods farmhouse you'll find all beds made up with luxurious, clean sheets, blankets, pillows, and duvets. Bath and hand towels and washcloths are provided for 2 people in each bedroom.

At Lakeside on Lake Naomi, we have a service that delivers clean sheets and towels for 10 people. You will find these in bins on the front step when you arrive. Before departure, please strip beds and place all sheets and towels in the bins outside the front door. Each bed includes  pillows, comforters with duvet covers and blankets.

Question 6

What is included with my rental?

Accepted Answer

Both houses are equipped with sheets, towels, spices, coffee (in several forms), paper napkins, paper towels, shampoo, conditioner, soaps, liquid hand soap, dish washing soap, laundry soap and toilet paper.  Kitchens include plates, bowls, glassware, flatware, high-end cookware and appliances.  Both houses include a hot tub and a ping pong table.

Question 7

Are there spaces to work remotely?

Accepted Answer

Both Lakeside on Lake Naomi and French Woods Farmhouse offer spaces for remote work and fast wi-fi.  At Lake Naomi, you can set up your office in the sun porch which offers the quiet of a fully enclosed room to block out sounds from the main area of the house. At French Woods, you'll find a dedicated desk and office chair with a wall-mounted TV in the office just off the kitchen.

Question 8

What is your smoking policy?

Accepted Answer

Smoking of any kind is NOT ALLOWED inside the property or outside near any open windows.  If the house smells like smoke you will be charged a minimum of $250 for smoke abatement. Smoking outside is permitted. Please DO NOT leave cigarette butts on the ground or on the floor of the patio.

Question 9

Do you allow pets?

Accepted Answer

We allow well-behaved pets to vacation with you.

-   Please clean up after your dog and dispose of waste in trash cans.
-   Please keep dogs off the furniture. If your pet will likely sit on furniture when you are not in the room, please use the provided dog blankets to protect the furniture.
-   Dogs are not allowed to run free in the neighborhood.  They must be leashed when outdoors.
-   If you leave the property without your dog, we would appreciate you crating the dog while he/she is alone.
-   We charge a mandatory dog fee for all rentals.

Question 10

Can I have a party at the house?

Accepted Answer

Parties are permissible under certain conditions and require separate fees and security deposits.  Please contact Bruce or Denise if you wish to host any people beyond those listed in the rental agreement.

Question 11

Does my Pocono rental include membership in the Lake Naomi Club?

Accepted Answer

The Lake Naomi Club at Lakeside on Lake Naomi in Pocono Pines, PA offers fabulous amenities including 2 outdoor pools, one indoor pool, a clubhouse, sailing lessons, tennis, pickleball, golf, kids camp, fitness and more. We are able to sponsor 4 families for temporary membership each summer and 2 families during off-season periods.  If you are interested in a membership, please inquire with us about availability for your stay. It is not automatically included in your rental. Lake Naomi club temporary membership is available for an additional fee, beginning and ending on Saturdays.  You can visit the Lake Naomi Club website to learn more.

Question 12

Do you offer lodging for French Woods Festival Camp visiting days?

Accepted Answer

We are located less than 1 mile from French Woods Festival of the Arts camp.  During the first 4 family visitation and performance days, we provide a bed and breakfast for visiting families.  Your stay will include dinner (tailored to your dietary needs) before first night performances as well as a full breakfast each morning.  Please visit our camp page for more information.  To book, call us at 610-547-0529 or email host@orchardprops.com

Question 13

What special services are offered at French Woods?

Accepted Answer

We have partnered with top service providers in Hancock, NY, Long Eddy and Callicoon to offer services to add to your stay.  These include catering, on-site yoga instruction, massage, reiki, fly fishing instruction, transportation and more.  For more information check out our visitors guide

Question 14

Is the French Woods Barn included with my French Woods Farmhouse stay?

Accepted Answer

The French Woods Barn event space and the French Woods Barn vacation rental are separate entities and are not included with your Farmhouse rental.  If you wish to utilize these spaces, please contact Bruce and Denise.

Frequently Asked Questions

We're Here to Help